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Old 2017-09-18 , 08:47
MC Grace MC Grace is offline
Join Date: Apr 2017
Posts: 478
Originally Posted by ratty View Post
I recently updated my DSTV Now app on ios and when I click on a channel I get the error "Sorry, this device is registered to a different user. Please remove this device on the other account if you wish to register this device on this account"

As far as I am aware my device is not linked to another account as I have only used on account. How can I identify if the device is linked to another account? I did not experience this issue before updating my dstv now app.
Hi ratty

Are you still experiencing the same issue?

If so PM the email address used to register your Connect ID profile, the Device ID listed on your DStv Now App and your contact number to help.
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