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Old 2017-04-03 , 14:17
Optimist Optimist is offline
Changes remote batteries hourly
Join Date: Jul 2012
Location: N/E JHB
Posts: 15,350

It sounds like there's no XV (XtraView) at the moment.
Based on that - let the call centre just first de-active the still connected 2P and re-activate your SD PVR when connected.

Then, when you have the Explora 2A connected, get them to set up the new XV arrangement.

Note that the SD PVR is going to become less able in the future, it can't tune into the new "Hi Band" channels that will be launched in a few months or so.

Also, depending on what type of LNB you have you may need to upgrade equipment for the Explora (not included in the purchase), and those Hi Band future needs (better done early IMO).
Post detail if you want more help, but I'm about to go off the forum. All the best with it.

Last edited by Optimist; 2017-04-03 at 14:29. . Reason: Clarity
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