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Search: Posts Made By : MC Trisan
2017-12-13, 13:38
Replies: 28
Views: 2,184
Posted By MC Trisan
It will update tonight at the latest.

It will update tonight at the latest.
2017-12-13, 13:28
Replies: 28
Views: 2,184
Posted By MC Trisan
Hi We'll escalate to the channel, currently...

Hi

We'll escalate to the channel, currently the next new episode is scheduled for next week, the EPG was updated this morning with the new schedule.
2017-12-13, 10:40
Forum: General
Replies: 12
Views: 312
Posted By MC Trisan
Hello The BBC has responded with their...

Hello

The BBC has responded with their apologies: season 10 and the Christmas special are not planned for the next few months. They will be repeating the 2016 Christmas special on 24 and 25...
2017-12-11, 17:21
Replies: 4
Views: 117
Posted By MC Trisan
Hello Our apologies, e.tv has supplied the...

Hello

Our apologies, e.tv has supplied the 2015 version as the title they will be airing, we will amend the EPG. Thanks again.
2017-12-11, 16:58
Replies: 4
Views: 117
Posted By MC Trisan
Thanks for reporting, we will escalate to e.tv.

Thanks for reporting, we will escalate to e.tv.
2017-12-07, 09:47
Forum: General
Replies: 2
Views: 200
Posted By MC Trisan
Hello Doctor Blake Mysteries: Family...

Hello

Doctor Blake Mysteries: Family Portrait is scheduled to air on 30 January at 20:00 (dates and times are subject to change).
2017-12-04, 18:18
Forum: General
Replies: 8
Views: 268
Posted By MC Trisan
Hello Currently Restoration Man isn't on...

Hello

Currently Restoration Man isn't on air, a new season will likely air towards the middle of next year.
2017-11-30, 14:55
Forum: General
Replies: 4
Views: 236
Posted By MC Trisan
Hello A repeat of season 4 is scheduled from...

Hello

A repeat of season 4 is scheduled from 23 January (dates are still subject to change).
2017-11-23, 10:10
Forum: General
Replies: 6
Views: 359
Posted By MC Trisan
Hello Discovery apologises for the...

Hello

Discovery apologises for the inconvenience caused, there was a technical problem with the episode in question and it was pulled at the last minute. The episode will air next week in the...
2017-11-22, 12:52
Forum: General
Replies: 6
Views: 359
Posted By MC Trisan
Thanks for reporting, we'll escalate the issue to...

Thanks for reporting, we'll escalate the issue to Discovery.
2017-11-22, 12:39
Forum: General
Replies: 6
Views: 359
Posted By MC Trisan
Hello Is this a case of the EPG not...

Hello

Is this a case of the EPG not matching playout (i.e. the EPG indicated Hunted UK, but something else aired)? Also can you confirm which timeslot you are referring to, there were supposed to...
2017-11-21, 14:16
Forum: General
Replies: 3
Views: 333
Posted By MC Trisan
Hello Sundance has no plan to air this...

Hello

Sundance has no plan to air this programme at present, but we have made them aware of viewer interest in seeing it.
2017-11-20, 12:36
Forum: DStv Catch Up
Replies: 12
Views: 974
Posted By MC Trisan
Hello The Catch Up team apologises for the...

Hello

The Catch Up team apologises for the error, they are working to rectify it. Thank you for reporting.
2017-11-10, 12:47
Forum: General
Replies: 14
Views: 856
Posted By MC Trisan
I'm not sure about the event-based recording...

I'm not sure about the event-based recording changing it's metadata, the episode currently scheduled for tonight at 19:30 is about Senegal (subject to change). This is the first time the show airs...
2017-11-10, 10:30
Forum: General
Replies: 14
Views: 856
Posted By MC Trisan
Hello everyone Unfortunately, CNN is not a...

Hello everyone

Unfortunately, CNN is not a series linked channel due to the highly erratic schedule. Programmes are pulled from the schedule hours before they are scheduled to air (which happened...
2017-11-09, 12:24
Forum: DStv Catch Up
Replies: 12
Views: 974
Posted By MC Trisan
Apologies for not responding on this one sooner,...

Apologies for not responding on this one sooner, I received feedback from the Catch Up team that the channel allowed them to make the earlier episodes available a week in advance, as they had planned...
2017-11-09, 10:13
Forum: General
Replies: 28
Views: 1,555
Posted By MC Trisan
Thanks Optimist. Val1662: Can you give us an...

Thanks Optimist.
Val1662: Can you give us an example in the next few days (not today) in which you expect to see an 'Other Airing' but it isn't present.
2017-11-08, 17:29
Forum: General
Replies: 28
Views: 1,555
Posted By MC Trisan
Hello This is a different issue, the web...

Hello

This is a different issue, the web team is aware and is working on a fix for this.
2017-11-08, 17:29
Forum: General
Replies: 28
Views: 1,555
Posted By MC Trisan
Hello The problem with this one is we can't...

Hello

The problem with this one is we can't replicate what you're experiencing. Could you let us know which browsers you're using and what operating system you're on (Windows 10/8/7Mac/Linux)?
2017-11-08, 10:18
Forum: General
Replies: 28
Views: 1,555
Posted By MC Trisan
Hi everyone The guide interface was updated...

Hi everyone

The guide interface was updated recently, please check again and let us know if you're still seeing this error.
2017-11-08, 10:14
Forum: General
Replies: 1
Views: 292
Posted By MC Trisan
Correct, the channel decided to revert to the old...

Correct, the channel decided to revert to the old branding.
2017-11-01, 12:35
Forum: General
Replies: 7
Views: 389
Posted By MC Trisan
Hello SuperSport received an updated...

Hello

SuperSport received an updated schedule yesterday afternoon, Ginx should now be correct. We apologise for the inconvenience caused and thank you for taking the time to report the issue here.
2017-11-01, 12:26
Forum: General
Replies: 9
Views: 586
Posted By MC Trisan
Hello Just to add some information to this,...

Hello

Just to add some information to this, we can be exposed to legal liability for both having too low an age restriction or too high an age restriction. Thus, if we say something is 16, but...
2017-10-19, 10:32
Forum: General
Replies: 4
Views: 367
Posted By MC Trisan
Hello As Sundance isn't airing the original...

Hello
As Sundance isn't airing the original Walking Dead series, they won't be airing the companion show either I'm afriad.
2017-10-18, 10:56
Forum: General
Replies: 4
Views: 367
Posted By MC Trisan
Hello Unfortunately, Fox doesn't have rights...

Hello

Unfortunately, Fox doesn't have rights to The Talking Dead, we will ask Sundance, but it seems unlikely that they will air the show.
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