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Search: Posts Made By : MC Marietjie
Today, 13:39
Replies: 11
Views: 112
Posted By MC Marietjie
Hi there, the issue has been addressed. And will...

Hi there, the issue has been addressed. And will only occur in decoders activated prior to the fix being ready.
Today, 10:58
Forum: DStv Catch Up
Replies: 13
Views: 269
Posted By MC Marietjie
@Krugie is quite right - a lot of series are on a...

@Krugie is quite right - a lot of series are on a break, so we've loaded series that have fewer episodes. We didn't want you to be wanting for something to watch over the festive season.

Many of...
Today, 10:56
Replies: 11
Views: 112
Posted By MC Marietjie
It's a bit more complex than what we can explain...

It's a bit more complex than what we can explain here @Geoff. There is no issue anymore, as it has been addressed.

Only the 5S. The reason why we recommend a swap, is that his decoder is still...
Today, 08:52
Forum: General
Replies: 9
Views: 329
Posted By MC Marietjie
Folks as mentioned, we'll only be in a position...

Folks as mentioned, we'll only be in a position to announce the new channel mid year. Please note it is not a direct replacement for Animal Planet as it will be available on more packages.

In the...
Today, 08:46
Replies: 11
Views: 112
Posted By MC Marietjie
Hi there @alanmaggs. There was a problem with the...

Hi there @alanmaggs. There was a problem with the 5-series DStv HD Decoder when it is the second decoder in an XtraView set up - this has since been resolved. You can take your decoder to a branch or...
Today, 08:44
Replies: 2
Views: 50
Posted By MC Marietjie
@camcrazy - for every account, you can only have...

@camcrazy - for every account, you can only have one decoder indicated as a holiday home. This could be why this keeps disappearing from your profile.

If you PM MC Kenneth with a link to this...
2017-12-14, 12:30
Forum: General
Replies: 9
Views: 329
Posted By MC Marietjie
Folks as per the release, youíre not losing any...

Folks as per the release, youíre not losing any content - youíll still get some of it on the Discovery channels. And then others when the new channel launches amid 2018.
Also Discovery content will...
2017-12-14, 09:54
Forum: Installation
Replies: 36
Views: 3,070
Posted By MC Marietjie
There is no trade in deal for the 2P at the...

There is no trade in deal for the 2P at the moment. But you can get an Explora 2 there. The T-piece you should be able to get from Ellies or Space - our Service Centres don’t carry installation stock
2017-12-14, 09:44
Forum: Installation
Replies: 36
Views: 3,070
Posted By MC Marietjie
Hi Arthur, welcome to the Forum. The only...

Hi Arthur, welcome to the Forum. The only decoders that are able to connect in a three-decoder XtraView set up are a combination of Exploras and DStv HD Decoders (single view either 4 or 5 series).
...
2017-12-13, 12:54
Forum: General
Replies: 2
Views: 127
Posted By MC Marietjie
Launches on 16th December and will play until 12...

Launches on 16th December and will play until 12 January. The releases went out from kykNET a while ago - schedule on our website and kykNET's, and of course on decoders.
2017-12-13, 09:38
Forum: General
Replies: 31
Views: 1,191
Posted By MC Marietjie
See my addition to that question - edited.

See my addition to that question - edited.
2017-12-13, 05:54
Forum: General
Replies: 31
Views: 1,191
Posted By MC Marietjie
If I am offered the DTT/MNet-Go/M-Net package, is...

If I am offered the DTT/MNet-Go/M-Net package, is this setup capable of HD reception ? Is MNet available in HD with this setup ?
How about the other FTA channels like eTV ?

The terrestrial...
2017-12-13, 05:39
Forum: PVR Decoders
Replies: 5
Views: 208
Posted By MC Marietjie
Hi there, pls PM your details to MC Kenneth so he...

Hi there, pls PM your details to MC Kenneth so he can get someone to assist to sort this out
2017-12-12, 19:10
Forum: DStv Catch Up
Replies: 19
Views: 822
Posted By MC Marietjie
@FIFO remember that your decoderís Catch Up will...

@FIFO remember that your decoderís Catch Up will have less content on it than the Catch Up that is available on DStv Now. So you can expect to see shows on Catch Up on DStv Now and more episodes of...
2017-12-12, 10:18
Replies: 11
Views: 168
Posted By MC Marietjie
Ok so have double checked with the teams -...

Ok so have double checked with the teams - definitely not a global issue. Good way to check if it is an LNB issue is to check if you Catch Up and BoxOffice are updating.

@Optimist - we have a...
2017-12-12, 07:02
Replies: 11
Views: 168
Posted By MC Marietjie
Hi there. So this means your decoder is not...

Hi there. So this means your decoder is not getting info from itself. Let me explain / the first two lines of the EPG comes in with live TV. All other lines and your TV guide are stored in the memory...
2017-12-11, 16:10
Forum: General
Replies: 6
Views: 167
Posted By MC Marietjie
Please activate the HD PVR2P, and get a smartcard...

Please activate the HD PVR2P, and get a smartcard at your local DStv walk-in centre - maybe Randburg would be close for you? Then you indicate to us that this is your holiday home decoder. Then you...
2017-12-11, 12:42
Forum: PVR Decoders
Replies: 8
Views: 219
Posted By MC Marietjie
Folks, the teams are using actual subs set ups,...

Folks, the teams are using actual subs set ups, with actual dishes connected to them. The technical guys also have a team of actual cusotmers they call on if they want to chek something.
2017-12-11, 11:08
Forum: General
Replies: 31
Views: 1,191
Posted By MC Marietjie
https://www.dstv.com/topic/mnet-analogue#_ga=2.135...

https://www.dstv.com/topic/mnet-analogue#_ga=2.135703665.1328814014.1512983212-1565278588.1510052141&_gac=1.194234847.1512548285.CjwKCAiAx57RBRBkEiwA8yZdUKJ7ZXDN1pyxE2bVP1uoR-BhHmz1oakmy26b69Y45bucpBD...
2017-12-11, 11:03
Forum: General
Replies: 31
Views: 1,191
Posted By MC Marietjie
M-Net analogue cusotmers are not moved to a GOtv...

M-Net analogue cusotmers are not moved to a GOtv package but a special package called M-Net Go.[/QUOTE]


No it does not - remember as part of the condition of our license, we have to offer the...
2017-12-11, 10:59
Forum: PVR Decoders
Replies: 7
Views: 227
Posted By MC Marietjie
For those M-Net Analogue customers who are not in...

For those M-Net Analogue customers who are not in the reception area of Digital Terrestrial Television, and who are then put onto DStv - they get a DStv HD Decoder - either 4-series or 5-series.
2017-12-11, 10:33
Forum: Discussions
Replies: 4
Views: 187
Posted By MC Marietjie
Yes it is. Weíre offering this to a select group...

Yes it is. Weíre offering this to a select group of customers, many of whom are still on single view decoders.
2017-12-11, 10:32
Forum: PVR Decoders
Replies: 7
Views: 227
Posted By MC Marietjie
Can you send us a picture of the decoder?

Can you send us a picture of the decoder?
2017-12-11, 10:31
Forum: PVR Decoders
Replies: 11
Views: 208
Posted By MC Marietjie
Hi there, do you mean reminders for shows on your...

Hi there, do you mean reminders for shows on your Explora?
2017-12-08, 16:50
Forum: General
Replies: 31
Views: 1,191
Posted By MC Marietjie
There are coverage maps on our GOtv site - link...

There are coverage maps on our GOtv site - link posted earlier in this thread
Showing results 1 to 25 of 500