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Search: Posts Made By : MC Trisan
Yesterday, 09:50
Forum: General
Replies: 43
Views: 3,610
Posted By MC Trisan
The BBC doesn't have a date yet. We will...

The BBC doesn't have a date yet. We will intervene to ensure you get the episode when it does air.
2018-02-16, 17:15
Forum: General
Replies: 43
Views: 3,610
Posted By MC Trisan
Here is the response from the BBC: Due to...

Here is the response from the BBC:
Due to unforeseen licencing issues we have had to postpone the broadcast of Pointless series six on BBC Brit. We are working to resolve the situation and hope to...
2018-02-12, 12:03
Replies: 1
Views: 156
Posted By MC Trisan
Hello M-Net is in the process of updating...

Hello

M-Net is in the process of updating the EPG, the corrected schedule should reflect later today.
2018-02-12, 11:56
Replies: 6
Views: 190
Posted By MC Trisan
That is strange behaviour, as the duration didn't...

That is strange behaviour, as the duration didn't change on Friday, but I'm glad you received the episode regardless.
2018-02-12, 11:07
Replies: 1
Views: 109
Posted By MC Trisan
Hello This was corrected yesterday, our...

Hello

This was corrected yesterday, our sincere apologies for this error.
2018-02-12, 11:03
Replies: 6
Views: 190
Posted By MC Trisan
Hello Was this recorded on the Explora or...

Hello

Was this recorded on the Explora or your older decoder? The episode duration was consistent on the EPG for 56 minutes both before and after the change to season number.
However, if you have...
2018-02-12, 10:45
Replies: 20
Views: 498
Posted By MC Trisan
All three shows were hosted by the same Steve...

All three shows were hosted by the same Steve Harvey, he went to different networks and had different formats each time.
2018-02-12, 10:34
Replies: 20
Views: 498
Posted By MC Trisan
Not necessarily, there are now three different...

Not necessarily, there are now three different shows that have a variation on the name 'The Steve Harvey Show'. That said, we do agree it might be confusing, the year would make more sense as the...
2018-02-12, 10:20
Replies: 20
Views: 498
Posted By MC Trisan
Hello The year in the online guide is the...

Hello

The year in the online guide is the year in which the show first started in. This is used to differentiate shows with the same name that premiered in different years. You'll see this style...
2018-02-09, 16:33
Forum: General
Replies: 43
Views: 3,610
Posted By MC Trisan
For those who haven't seen my response in the...

For those who haven't seen my response in the other thread, tonight's episode is now set to 6 (which is the correct number). For those reading this, please set a series recording for season 6 on your...
2018-02-09, 16:21
Replies: 6
Views: 190
Posted By MC Trisan
Hello Thank you for reporting this issue....

Hello

Thank you for reporting this issue. You are absolutely correct. I've updated the season number to 6, this change should reflect shortly. Our apologies for this error.
2018-02-08, 12:33
Forum: General
Replies: 24
Views: 1,769
Posted By MC Trisan
Thanks, we will let them know.

Thanks, we will let them know.
2018-02-06, 17:57
Replies: 4
Views: 284
Posted By MC Trisan
Fox has confirmed that for the short term new...

Fox has confirmed that for the short term new episodes will be premiering on Saturday, but this may change again.
2018-02-06, 11:54
Replies: 20
Views: 498
Posted By MC Trisan
Good, glad to hear it's all working!

Good, glad to hear it's all working!
2018-02-06, 10:25
Replies: 2
Views: 144
Posted By MC Trisan
Our web team is aware of the issue and they are...

Our web team is aware of the issue and they are investigating. Thanks for reporting.
2018-02-06, 10:24
Forum: General
Replies: 2
Views: 209
Posted By MC Trisan
Thanks for reporting, we'll ask the M-Net team to...

Thanks for reporting, we'll ask the M-Net team to take a look at it.
2018-02-06, 10:19
Replies: 4
Views: 284
Posted By MC Trisan
Hello Fox is the midst of making major...

Hello

Fox is the midst of making major changes to its schedule, they will make an announcement about their new line-up as soon as it's finalised.
2018-01-29, 16:57
Replies: 14
Views: 3,546
Posted By MC Trisan
Hello Thanks for reporting, we'll ask the...

Hello

Thanks for reporting, we'll ask the team to have a look at the problem.
2018-01-29, 10:30
Replies: 9
Views: 296
Posted By MC Trisan
That's really strange, I would assume that by the...

That's really strange, I would assume that by the next day it would figure out the error (after a full guide refresh) and reset the recording or in the worst case it would record the episode as the...
2018-01-26, 17:05
Replies: 9
Views: 296
Posted By MC Trisan
Hello Thanks for reporting, you are correct,...

Hello

Thanks for reporting, you are correct, there is something wrong here. Our data aggregator mislabelled the episodes. All new episodes should be part of season 16, we've manually changed...
2018-01-18, 11:22
Forum: General
Replies: 4
Views: 265
Posted By MC Trisan
At this stage History has no plans to air those...

At this stage History has no plans to air those seasons, but we have made them aware of your interest in seeing the unaired episodes.
2018-01-17, 17:01
Replies: 6
Views: 336
Posted By MC Trisan
Hello We have done so, for them the...

Hello

We have done so, for them the scheduling works out better for linear viewing. Keep in mind very few people set recordings for e.tv, far and away most viewers are watching this channel live.
2018-01-17, 12:43
Replies: 6
Views: 336
Posted By MC Trisan
Hello The only way around this is to set a...

Hello

The only way around this is to set a manual recurring recording for the show on e.tv. We have no way internally to resolve the issue and e.tv wants the Lotto draw scheduled in the middle of...
2018-01-17, 10:02
Replies: 45
Views: 2,826
Posted By MC Trisan
Hello Thanks for reporting. We were looking at...

Hello
Thanks for reporting. We were looking at e.tv. We'll have it corrected now. Apologies for the poor quality of these synopses.
2018-01-16, 16:53
Replies: 45
Views: 2,826
Posted By MC Trisan
Hello We can't see any issues with the...

Hello

We can't see any issues with the synopses over the next few days on e.tv, can you give us an example of a programme and time you see the error on. Also, which decoder are you experiencing...
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