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Search: Posts Made By : MC Marietjie
Yesterday, 19:10
Forum: DStv Catch Up
Replies: 14
Views: 680
Posted By MC Marietjie
@FIFO remember that your decoder’s Catch Up will...

@FIFO remember that your decoder’s Catch Up will have less content on it than the Catch Up that is available on DStv Now. So you can expect to see shows on Catch Up on DStv Now and more episodes of...
Yesterday, 10:18
Replies: 11
Views: 86
Posted By MC Marietjie
Ok so have double checked with the teams -...

Ok so have double checked with the teams - definitely not a global issue. Good way to check if it is an LNB issue is to check if you Catch Up and BoxOffice are updating.

@Optimist - we have a...
Yesterday, 07:02
Replies: 11
Views: 86
Posted By MC Marietjie
Hi there. So this means your decoder is not...

Hi there. So this means your decoder is not getting info from itself. Let me explain / the first two lines of the EPG comes in with live TV. All other lines and your TV guide are stored in the memory...
2017-12-11, 16:10
Forum: General
Replies: 6
Views: 113
Posted By MC Marietjie
Please activate the HD PVR2P, and get a smartcard...

Please activate the HD PVR2P, and get a smartcard at your local DStv walk-in centre - maybe Randburg would be close for you? Then you indicate to us that this is your holiday home decoder. Then you...
2017-12-11, 12:42
Forum: PVR Decoders
Replies: 8
Views: 168
Posted By MC Marietjie
Folks, the teams are using actual subs set ups,...

Folks, the teams are using actual subs set ups, with actual dishes connected to them. The technical guys also have a team of actual cusotmers they call on if they want to chek something.
2017-12-11, 11:08
Forum: General
Replies: 28
Views: 932
Posted By MC Marietjie
https://www.dstv.com/topic/mnet-analogue#_ga=2.135...

https://www.dstv.com/topic/mnet-analogue#_ga=2.135703665.1328814014.1512983212-1565278588.1510052141&_gac=1.194234847.1512548285.CjwKCAiAx57RBRBkEiwA8yZdUKJ7ZXDN1pyxE2bVP1uoR-BhHmz1oakmy26b69Y45bucpBD...
2017-12-11, 11:03
Forum: General
Replies: 28
Views: 932
Posted By MC Marietjie
M-Net analogue cusotmers are not moved to a GOtv...

M-Net analogue cusotmers are not moved to a GOtv package but a special package called M-Net Go.[/QUOTE]


No it does not - remember as part of the condition of our license, we have to offer the...
2017-12-11, 10:59
Forum: PVR Decoders
Replies: 7
Views: 165
Posted By MC Marietjie
For those M-Net Analogue customers who are not in...

For those M-Net Analogue customers who are not in the reception area of Digital Terrestrial Television, and who are then put onto DStv - they get a DStv HD Decoder - either 4-series or 5-series.
2017-12-11, 10:33
Forum: Discussions
Replies: 4
Views: 146
Posted By MC Marietjie
Yes it is. We’re offering this to a select group...

Yes it is. We’re offering this to a select group of customers, many of whom are still on single view decoders.
2017-12-11, 10:32
Forum: PVR Decoders
Replies: 7
Views: 165
Posted By MC Marietjie
Can you send us a picture of the decoder?

Can you send us a picture of the decoder?
2017-12-11, 10:31
Forum: PVR Decoders
Replies: 11
Views: 160
Posted By MC Marietjie
Hi there, do you mean reminders for shows on your...

Hi there, do you mean reminders for shows on your Explora?
2017-12-08, 16:50
Forum: General
Replies: 28
Views: 932
Posted By MC Marietjie
There are coverage maps on our GOtv site - link...

There are coverage maps on our GOtv site - link posted earlier in this thread
2017-12-08, 16:38
Forum: General
Replies: 28
Views: 932
Posted By MC Marietjie
We’ve been communicating regularly to all our...

We’ve been communicating regularly to all our M-Net analogue customers. So we encourage you to ensure your details with us are up to date - email and cellphone number. Then you will be kept in the...
2017-12-08, 16:37
Forum: General
Replies: 28
Views: 932
Posted By MC Marietjie
MNET Analogue decoders being replaced

Going DStv means a full DStv set up but instead of going on one of the DStv packages, they get their current M-Net and CSN channels at the same price. They also get whatever free to air channels are...
2017-12-08, 10:26
Forum: General
Replies: 28
Views: 932
Posted By MC Marietjie
I would like to seriously recommend that you take...

I would like to seriously recommend that you take up the offer and do the migration. If you are in a GOtv reception area, they will migrate you to GOtv - a special M-Net package. If you are not, you...
2017-12-08, 10:23
Forum: General
Replies: 3
Views: 248
Posted By MC Marietjie
Folks this is in the pipeline for this financial...

Folks this is in the pipeline for this financial year - that only ends March 2018. Will let you know when it is ready to go.

Remember we shared this news at our media showcase in September - while...
2017-12-06, 11:47
Forum: General
Replies: 2
Views: 124
Posted By MC Marietjie
Alas these songs are made specifically for the...

Alas these songs are made specifically for the adverts and therefore not available commercially. Sorry to disappoint.
2017-12-06, 07:37
Forum: PVR Decoders
Replies: 89
Views: 5,797
Posted By MC Marietjie
@janhorn as per my message on Friday, they are...

@janhorn as per my message on Friday, they are still testing a fix. This means yesterday’s update did not have a fix in it.

Apologies for the continued frustrations.
2017-12-05, 12:04
Replies: 11
Views: 1,059
Posted By MC Marietjie
Just to confirm, these are the platforms you can...

Just to confirm, these are the platforms you can use to activate your holiday viewing:
My DStv on DStv.com
DStv Self Service on twitter
DStv self service on facebook
Via USSD *120*68584#
2017-12-05, 11:44
Forum: DStv Catch Up
Replies: 13
Views: 348
Posted By MC Marietjie
So to confirm what has been said - the drop in...

So to confirm what has been said - the drop in volumes on your Catch Up on the HD PVR 2P are due to the large number of shows that will be returning in January. This means we cannot add many new...
2017-12-05, 10:50
Forum: DStv Catch Up
Replies: 13
Views: 348
Posted By MC Marietjie
Ok let me ask the teams what shows are supposed...

Ok let me ask the teams what shows are supposed to be on your decoder.
2017-12-05, 10:05
Replies: 2
Views: 180
Posted By MC Marietjie
Hi there @knoffelstokkie - is your Catch Up...

Hi there @knoffelstokkie - is your Catch Up updating with new shows? When you say some shows don't have sound - can you give us some examples of shows?
2017-12-04, 14:30
Forum: PVR Decoders
Replies: 6
Views: 246
Posted By MC Marietjie
@GeoffD - as you have been gathering the data,...

@GeoffD - as you have been gathering the data, Phil Nicholson asked if you would be so kind as to share the data with us. This is not about replicating it but about seeing what you have seen on your...
2017-12-04, 14:30
Replies: 11
Views: 1,059
Posted By MC Marietjie
You can do this on twitter by sending them a DM...

You can do this on twitter by sending them a DM on @DStv
2017-12-04, 09:18
Forum: DStv Catch Up
Replies: 13
Views: 348
Posted By MC Marietjie
Can you let me know which titles are missing?

Can you let me know which titles are missing?
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