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Search: Posts Made By : MC Marietjie
Today, 07:55
Forum: DStv Now
Replies: 1
Views: 51
Posted By MC Marietjie
It does take a while to load. Also clear the...

It does take a while to load. Also clear the cases of your browser.
And then I suggest you install the DStv Now app - that has a built-in TV guide.
Yesterday, 12:09
Replies: 18
Views: 452
Posted By MC Marietjie
Hi there, we no longer make or sell the Explora,...

Hi there, we no longer make or sell the Explora, so it is only for Explora 2.
Yesterday, 11:29
Forum: General
Replies: 51
Views: 2,592
Posted By MC Marietjie
The team have fixed it. Here is feedback from...

The team have fixed it. Here is feedback from them:


If the title is more than 38 characters long we it to the synopsis. But due to the fact that The Lord Of The Rings: The Fellowship Of The...
Yesterday, 10:33
Forum: General
Replies: 51
Views: 2,592
Posted By MC Marietjie
Hi there, There is indeed a character limitation...

Hi there, There is indeed a character limitation on those names. But we can still ensure it appears somewhere on the description. Will alert the teams.
2017-11-20, 11:54
Forum: PVR Decoders
Replies: 13
Views: 365
Posted By MC Marietjie
About the SD PVR

Hi there everyone, I've asked our General Manager for Broadcast Technology (the guy who is in charge of decoders) to put together some words on the SD PVR for you. See his letter below - you can post...
2017-11-17, 10:59
Forum: General
Replies: 8
Views: 277
Posted By MC Marietjie
The technical platform for DTT has launched - it...

The technical platform for DTT has launched - it kicked off last year already. So these services are not on analogue at all but on the terrestrial platform.
2017-11-17, 09:48
Forum: General
Replies: 8
Views: 277
Posted By MC Marietjie
Hi there Geoff, this is part of the digital...

Hi there Geoff, this is part of the digital migration process that is happening across South Africa. We are gradually moving through each province and replacing the old M-Net analogue decoders with...
2017-11-16, 20:02
Forum: General
Replies: 16
Views: 521
Posted By MC Marietjie
Folks at the moment, this is our response on the...

Folks at the moment, this is our response on the matter. I will update you as and when.

Regarding the story about an alleged amended channel supply contract between MultiChoice and ANN7 that...
2017-11-16, 16:20
Forum: General
Replies: 4
Views: 1,383
Posted By MC Marietjie
Geoff info should be available tomorrow or latest...

Geoff info should be available tomorrow or latest Monday.
2017-11-15, 09:44
Forum: General
Replies: 3
Views: 18,254
Posted By MC Marietjie
Good morning, as mentioned below, you cannot...

Good morning, as mentioned below, you cannot access public channels from your DStv decoders as this causes security issues for us.
2017-11-15, 06:03
Forum: BoxOffice
Replies: 1
Views: 274
Posted By MC Marietjie
Good morning, that is very odd. Pls PM your...

Good morning, that is very odd. Pls PM your details to MC Grace so she can have a look.
2017-11-14, 16:26
Forum: PVR Decoders
Replies: 1
Views: 218
Posted By MC Marietjie
Hi there, yes you can use the decoder at your...

Hi there, yes you can use the decoder at your holiday home. If you register it as your holiday home decoder, you will be able to switch between the two Exploras without having to pay anything. If you...
2017-11-14, 16:24
Forum: General
Replies: 3
Views: 703
Posted By MC Marietjie
Yes Blue Planet 2 will be on DStv on BBC - Feb...

Yes Blue Planet 2 will be on DStv on BBC - Feb next year (subject to change of course).
2017-11-10, 14:30
Forum: DStv Catch Up
Replies: 251
Views: 21,216
Posted By MC Marietjie
I spoke to the teams who tell me that they will...

I spoke to the teams who tell me that they will be in a position in December to give you more detailed feedback on the outcome of a network optimisation project and peering intiatives they are...
2017-11-10, 12:14
Replies: 14
Views: 1,388
Posted By MC Marietjie
Here is the press release we issued.... ...

Here is the press release we issued....

NEW VERSION OF DStv’s HD SINGLE VIEW DECODER

MultiChoice has just released a new version of its DStv HD single view decoder. It’s...
2017-11-10, 12:06
Forum: Installation
Replies: 20
Views: 796
Posted By MC Marietjie
Optimist, no 4139. Constant is away from the...

Optimist, no 4139.

Constant is away from the office but I spoke to him on the phone. He said that we really are recommending that our customers rather use accredited installers who have been...
2017-11-10, 10:40
Replies: 14
Views: 1,388
Posted By MC Marietjie
Folks sincerest apologies, I thought we posted...

Folks sincerest apologies, I thought we posted about the new DStv HD Decoder here - the 4137 model. That is it for single view decoders for quite a while now, so no imminent further developments on...
2017-11-10, 10:34
Forum: Installation
Replies: 20
Views: 796
Posted By MC Marietjie
Have asked Constant to come and respond here -...

Have asked Constant to come and respond here - the intention is for your to use the Smart LNB. Constant can elaborate on the specifics
2017-11-08, 11:21
Forum: PVR Decoders
Replies: 23
Views: 1,408
Posted By MC Marietjie
Folks this is really strange as you are the only...

Folks this is really strange as you are the only people who have reported this error. Pls send a PM with a link to this thread and your contact details to MC Sandipa so they can look into it.
2017-11-07, 19:14
Forum: PVR Decoders
Replies: 59
Views: 4,433
Posted By MC Marietjie
Folks there is a fix for this which is why she...

Folks there is a fix for this which is why she contacted you. Pls be patient - she has been on sick leave and will respond to you.
2017-11-07, 16:07
Forum: PVR Decoders
Replies: 59
Views: 4,433
Posted By MC Marietjie
@RyanDavid - this issue was fixed in the latest...

@RyanDavid - this issue was fixed in the latest software update for Exploras which was sent between 1-3 Nov. Pls check you have the latest version of the software - details in a thread under PVR...
2017-11-06, 11:24
Forum: DStv Catch Up
Replies: 251
Views: 21,216
Posted By MC Marietjie
@uelmaree123 - our technical team would like to...

@uelmaree123 - our technical team would like to visit you to diagnose your problem. Would you be willing to let them come to your house?
2017-11-03, 17:30
Replies: 22
Views: 1,266
Posted By MC Marietjie
If you format it, you will lose your settings and...

If you format it, you will lose your settings and recordings. Pls phone our call centre - there is a specialist team they will transfer you to who can assist.
2017-11-03, 14:42
Replies: 22
Views: 1,266
Posted By MC Marietjie
@Ethan10 - have you tried rebooting again,...

@Ethan10 - have you tried rebooting again, switching off at the power, waiting for a bit and powering it all back up again?
2017-11-03, 11:16
Forum: PVR Decoders
Replies: 245
Views: 14,173
Posted By MC Marietjie
Suggest those who are reporting on this thread,...

Suggest those who are reporting on this thread, also read Geoff's excellent post here: http://forum.dstv.com/showthread.php?p=368775#post368775
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