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Search: Posts Made By : MC Marietjie
2018-01-19, 14:39
Forum: PVR Decoders
Replies: 33
Views: 375
Posted By MC Marietjie
You will need to swap the decoder, so doubt you...

You will need to swap the decoder, so doubt you will be able to get it sorted on the phone.
2018-01-19, 14:32
Forum: PVR Decoders
Replies: 33
Views: 375
Posted By MC Marietjie
@Optimist - Just the 5S and only a small...

@Optimist - Just the 5S and only a small selection. Also only a problem when used in XtraView.

5U in stock at most retailers.
2018-01-19, 13:45
Forum: PVR Decoders
Replies: 33
Views: 375
Posted By MC Marietjie
No you shouldn't have to pay any fees to swap it...

No you shouldn't have to pay any fees to swap it as the error is known.
2018-01-19, 13:45
Forum: DStv Catch Up
Replies: 41
Views: 7,629
Posted By MC Marietjie
They did say it is being processed - after that...

They did say it is being processed - after that it still needs to be put on the playout schedule. So it could take some time.
2018-01-19, 13:43
Forum: PVR Decoders
Replies: 33
Views: 375
Posted By MC Marietjie
Please take your 5S decoder to your nearest...

Please take your 5S decoder to your nearest service centre or agency - they need to swap it for you. There was a problem with those decoders in an XtraView set up, so you do need to swap it out else...
2018-01-18, 14:43
Forum: PVR Decoders
Replies: 37
Views: 3,117
Posted By MC Marietjie
We could get someone out to come look at your...

We could get someone out to come look at your system - odd that it works for @Krugie and not for you. Possibly just something obvious we're missing.
2018-01-18, 14:25
Forum: PVR Decoders
Replies: 37
Views: 3,117
Posted By MC Marietjie
Apologies, missed that.

Apologies, missed that.
2018-01-18, 12:47
Forum: PVR Decoders
Replies: 37
Views: 3,117
Posted By MC Marietjie
@NoFear - what sound option is your Explora set...

@NoFear - what sound option is your Explora set on? Fixed or Variable?
2018-01-18, 10:10
Forum: General
Replies: 18
Views: 411
Posted By MC Marietjie
The principle still holds true - you're not going...

The principle still holds true - you're not going to lose shows off DStv and get less content, or a limited selection, or just certain genres.

If you recall from the announcement last year, we're...
2018-01-17, 16:11
Replies: 4
Views: 142
Posted By MC Marietjie
That is definitely not good - sorry for the...

That is definitely not good - sorry for the frustration.

Pls send a PM to Forum or MC Solomon, so they can assist you to look into it and correct it.
2018-01-17, 13:51
Forum: General
Replies: 20
Views: 273
Posted By MC Marietjie
You can send a message to MC Lufuno to look at...

You can send a message to MC Lufuno to look at why this is and to make sure your email address is correct.
2018-01-17, 12:18
Forum: General
Replies: 20
Views: 273
Posted By MC Marietjie
Folks here is a link to the January edition of...

Folks here is a link to the January edition of the DStv Premium magazine - there are pages highlighting new shows for every week (first one on page 14):...
2018-01-17, 11:02
Forum: General
Replies: 20
Views: 273
Posted By MC Marietjie
Folks pls keep in mind that VUZU Amp is changing...

Folks pls keep in mind that VUZU Amp is changing to 1Magic on 29 January, so the VUZU teams are very focussed on that at present. I ask again for your patience, given that we are only in the middle...
2018-01-17, 10:54
Replies: 9
Views: 134
Posted By MC Marietjie
Pls send a PM to Forum (that is MC Kenneth) who...

Pls send a PM to Forum (that is MC Kenneth) who is the admin for the Forum. The contact centre does not manage the Forum at all, so would not have been able to assist. Apologies for the frustration.
2018-01-17, 09:45
Forum: General
Replies: 20
Views: 273
Posted By MC Marietjie
Folks pls can I ask for patience - it is only 17...

Folks pls can I ask for patience - it is only 17 January, just give the teams a chance to get their schedules for Feb finalised. They will post it at the end of the month.
2018-01-17, 09:44
Forum: General
Replies: 18
Views: 411
Posted By MC Marietjie
Folks Showmax gets the shows AFTER they aired on...

Folks Showmax gets the shows AFTER they aired on DStv - there are no shows that have been on DStv that are now only on Showmax.

There are some shows that are exclusive to Showmax that has never...
2018-01-16, 10:28
Forum: PVR Decoders
Replies: 13
Views: 1,065
Posted By MC Marietjie
They are planning to do the development to fix it...

They are planning to do the development to fix it fairly quickly, so no need for an interim solution.
2018-01-16, 10:03
Forum: DStv Catch Up
Replies: 41
Views: 7,629
Posted By MC Marietjie
@FIFO, Valor is only received about 3 days before...

@FIFO, Valor is only received about 3 days before broadcast, which means HI subtitles will not be ready in time for Catch Up.

M-Net's approach is that if the HI subtitles is not available for the...
2018-01-16, 08:39
Forum: PVR Decoders
Replies: 13
Views: 1,065
Posted By MC Marietjie
So it seems this requires software development as...

So it seems this requires software development as the original software imposed a limit to ensure this does not become too big for the decoder's memory. They will be fixing it - just waiting for...
2018-01-15, 14:55
Forum: DStv Catch Up
Replies: 41
Views: 7,629
Posted By MC Marietjie
Different shows get delivered at different times...

Different shows get delivered at different times as they come from different studios, and have different rights clearances. For some shows, they only start sending out episodes once they've aired in...
2018-01-15, 14:54
Replies: 44
Views: 2,159
Posted By MC Marietjie
Folks it seems that for decoders that are in end...

Folks it seems that for decoders that are in end of support, they're not able to restore the descriptors on the 8th day without the TV Guide failing and the decoder crashing. Am waiting for more info...
2018-01-15, 14:44
Forum: PVR Decoders
Replies: 12
Views: 1,749
Posted By MC Marietjie
Folks, MC Sandipa responded on this in another...

Folks, MC Sandipa responded on this in another thread last year already, saying that this is a known issue that they are working on resolving:...
2018-01-15, 14:38
Forum: DStv Catch Up
Replies: 41
Views: 7,629
Posted By MC Marietjie
We've had some feedback from the teams who are...

We've had some feedback from the teams who are responsible for doing the Hearing Impaired subtitles for Catch Up and BoxOffice.

The principle is that if they receive the show as Express from the...
2018-01-15, 12:26
Forum: General
Replies: 7
Views: 220
Posted By MC Marietjie
Must say, I really enjoyed this movie - was just...

Must say, I really enjoyed this movie - was just fantastical!

Didn't have any issues following the dialogue - was verey clear on my side. Although I did work with a lot of Brits in the past, so...
2018-01-15, 10:40
Forum: DStv Catch Up
Replies: 16
Views: 844
Posted By MC Marietjie
@Optimist - there is an M-Net movie library on...

@Optimist - there is an M-Net movie library on Catch Up Plus which will have some titles that have not aired yet. So not an error.
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