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Search: Posts Made By : MC Grace
Yesterday, 16:17
Forum: DStv Catch Up
Replies: 1
Views: 95
Posted By MC Grace
Hi FIFO Welcome :) Let's see if we can...

Hi FIFO

Welcome :)

Let's see if we can get the schedule for Compact.
2017-11-16, 21:24
Forum: DStv Catch Up
Replies: 14
Views: 869
Posted By MC Grace
Hi Optimist Apologies for the hold up. There...

Hi Optimist

Apologies for the hold up. There was a processing issue with last week’s episode of Carte Blanche, which has since been rectified. You should now be able to access the full episode.
2017-11-16, 20:53
Forum: DStv Catch Up
Replies: 18
Views: 436
Posted By MC Grace
Hi Rap Shannon I have sent you a PM, kindly...

Hi Rap Shannon

I have sent you a PM, kindly check and respond to help.
2017-11-16, 19:54
Forum: DStv Mobile
Replies: 16
Views: 811
Posted By MC Grace
Hi Luke7777 Currently, there are no future...

Hi Luke7777

Currently, there are no future plans for Drifta software updates.
2017-11-16, 15:59
Forum: DStv Catch Up
Replies: 6
Views: 229
Posted By MC Grace
Hi All The issue was resolved and the...

Hi All

The issue was resolved and the episode is playing out fine. Sorry for disturbing your viewing.
2017-11-13, 22:11
Forum: DStv Catch Up
Replies: 989
Views: 77,796
Posted By MC Grace
Hi lindamary Glad to hear that ;).

Hi lindamary

Glad to hear that ;).
2017-11-13, 22:06
Forum: DStv Catch Up
Replies: 14
Views: 869
Posted By MC Grace
Hi Optimist Sorry about this. I've asked the...

Hi Optimist

Sorry about this. I've asked the relevant teams to help on this one, I'll come back to you with feedback once received.
2017-11-13, 19:49
Forum: DStv Catch Up
Replies: 11
Views: 610
Posted By MC Grace
Hi JeanP TBH - I get what you mean ;).

Hi JeanP

TBH - I get what you mean ;).
2017-11-11, 13:53
Forum: DStv Catch Up
Replies: 989
Views: 77,796
Posted By MC Grace
Just checked, both episodes are available on CU+...

Just checked, both episodes are available on CU+ (Explora). Try rebooting the decoder, check the title and advise if the episodes are available.
2017-11-11, 13:13
Forum: DStv Catch Up
Replies: 18
Views: 436
Posted By MC Grace
Hi Rap Shannon - @Optimist - thank you. ...

Hi Rap Shannon - @Optimist - thank you.

That's strange. Yes, PM me your email address and contact details. Also include your ISP I'll help.
2017-11-11, 12:39
Forum: DStv Catch Up
Replies: 989
Views: 77,796
Posted By MC Grace
Hi lindamary Sorry for the hold up. It's...

Hi lindamary

Sorry for the hold up. It's E10 that you were missing, right? Is it still not available? On this end we have E8 - E10.
2017-11-11, 12:36
Forum: DStv Catch Up
Replies: 989
Views: 77,796
Posted By MC Grace
Hi Mad Cat Sorry for the delay. I am...

Hi Mad Cat

Sorry for the delay. I am checking the title for you, as both episodes are currently available on the DStv Now App and website.
2017-11-10, 07:05
Forum: DStv Catch Up
Replies: 11
Views: 610
Posted By MC Grace
Hi JeanP E2 is available, did you watch it?...

Hi JeanP

E2 is available, did you watch it? And your take on it?
2017-11-08, 13:16
Forum: DStv Now
Replies: 35
Views: 6,211
Posted By MC Grace
Hi JOHHNYD We don’t have an app for Smart...

Hi JOHHNYD

We don’t have an app for Smart TVs so that error will show. Although you might be able to “download” the app on Google PlayStore it will not work. You need to either connect a...
2017-11-08, 09:08
Forum: DStv Catch Up
Replies: 3
Views: 422
Posted By MC Grace
Hi Chebsy Noted, we'll await your feedback.

Hi Chebsy

Noted, we'll await your feedback.
2017-10-31, 19:50
Forum: DStv Now
Replies: 1
Views: 504
Posted By MC Grace
Hi Roucos Sorry for the hold up. Are...

Hi Roucos

Sorry for the hold up.

Are you still experiencing the same problem on the app?
2017-10-31, 19:29
Forum: DStv Now
Replies: 6
Views: 776
Posted By MC Grace
Hi amerrycan Our dev team is working on...

Hi amerrycan

Our dev team is working on resolving the issue. Feedback will be sent once received.
2017-10-31, 17:48
Forum: DStv Catch Up
Replies: 15
Views: 1,202
Posted By MC Grace
Hi Optimist Let's see if we can get more...

Hi Optimist

Let's see if we can get more info regarding the show, if it will be available on CU.
2017-10-29, 22:49
Forum: DStv Now
Replies: 6
Views: 776
Posted By MC Grace
Hi amerrycan Sorry for the hold up. ...

Hi amerrycan

Sorry for the hold up.

Let's see what the platforms team say on the matter.
2017-10-29, 19:15
Forum: DStv Now
Replies: 2
Views: 821
Posted By MC Grace
Hi Paul92 Apologies for the hold up. We...

Hi Paul92

Apologies for the hold up. We don't have an app for the box, but if it has a cast functionality you can use your mobile device to cast.
2017-10-29, 17:09
Forum: BoxOffice
Replies: 17
Views: 2,757
Posted By MC Grace
Noted. Let us know should you need anything.

Noted.

Let us know should you need anything.
2017-10-29, 17:06
Forum: DStv Catch Up
Replies: 251
Views: 20,876
Posted By MC Grace
Hi dmostert PM me your ISP, email address...

Hi dmostert

PM me your ISP, email address and contact details. I'll send them to our tech team to look into.
2017-10-28, 14:58
Forum: DStv Catch Up
Replies: 3
Views: 422
Posted By MC Grace
Hi Chebsy Will run this past our CU team to...

Hi Chebsy

Will run this past our CU team to look into. Try checking another title and reboot the decoder when the issue occurs. Confirm if this works.
2017-10-28, 14:48
Forum: DStv Catch Up
Replies: 6
Views: 401
Posted By MC Grace
Hi Ermeric1 The title was tested on this end...

Hi Ermeric1

The title was tested on this end and it plays out fine. Kindly advise if you still having issues.
2017-10-28, 08:01
Forum: BoxOffice
Replies: 17
Views: 2,757
Posted By MC Grace
Hi Optimist Sorry to keep you waiting. Both...

Hi Optimist

Sorry to keep you waiting. Both movies Kill Switch and Their Finest are available on BO. Are you still missing them on your box?
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