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-   -   Announcement: DStv Compact and Extra customers get DStv Now (http://forum.dstv.com/showthread.php?t=37579)

MC Lindi 2017-03-14 08:58

Announcement: DStv Compact and Extra customers get DStv Now
 
[COLOR=#000000][FONT=Arial][I]MultiChoice is bringing the best of DStv entertainment on-the-go to our Compact and Extra customers – wherever they are and whenever they want it.[/I][/FONT][/COLOR]
[COLOR=#000000][FONT=Arial]
DStv Now is entertainment on the move. Previously, streaming Live TV and accessing Catch Up via DStv Now was only available to our Premium customers. These features will become available to our DStv Compact and Extra customers at no extra cost during the first quarter of our new financial year.

By downloading the app to your cellphone, or logging on via your desktop browser, you get to watch Live TV, see the full DStv TV Guide, enjoy DStv Catch Up content (via streaming or download) and manage your account at your convenience. [/FONT][/COLOR]

[COLOR=#000000][FONT=Arial]The Live TV and DStv Catch Up content on DStv Now will be as per the package you are on. DStv Extra customers will have access to 47 channels on the go, while DStv Compact customers will get 37 channels (DStv Premium customers have access to 64 channels). This includes live streaming of package-specific SuperSport channels, and access to familiar Mzansi Magic favourites like [I]Isibaya[/I], [I]The Queen[/I], [I]Lockdown[/I], [I]Our Perfect Wedding[/I] and [I]Date My Family[/I].

You can register up to four different devices for DStv Now on the same account. Getting set up is easy: you’ll need a Connect ID that you can create on Now.DStv.Com or through the DStv Now app. Download the app from the Google [/FONT][URL="https://play.google.com/store/apps/details?id=com.dstvmobile.android&hl=en"][FONT=Arial][COLOR=#0563c1]Play Store[/COLOR][/FONT][/URL][FONT=Arial] or Apple [/FONT][URL="https://itunes.apple.com/za/app/dstv-now/id467168196?mt=8"][FONT=Arial][COLOR=#0563c1]App Store[/COLOR][/FONT][/URL][FONT=Arial] for your mobile device or tablet, or visit [/FONT][URL="http://www.dstv.com/now"][FONT=Arial][COLOR=#0563c1]dstv.com/now[/COLOR][/FONT][/URL][FONT=Arial][U][COLOR=#0563c1].[/COLOR][/U]
[/FONT][/COLOR]
[COLOR=#000000][FONT=Arial]Once you’re on DStv Now, click ‘Register’ and then:
· Click ‘Yes’ to indicate that you’re a DStv customer
· Enter your ID or passport number
· You’ll now be sent a one-time pin to the mobile number associated with your DStv account
· Use the one-time pin to complete your registration
· Enter your first name and email address, then create your password
· Login to DStv Now and enjoy!

Please note that DStv Now streaming and downloading will only be available to DStv Compact and Extra customers sometime in the first quarter of our new financial year – keep an eye on our social media platforms and DStv.com for updated news.




[/FONT] [CENTER] [CENTER][FONT=Arial]- [B]ENDS -[/B][/FONT][/CENTER]
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Optimist 2017-03-14 10:07

[QUOTE=MC Lindi;335422][FONT=Arial][COLOR=#000000]These features will become available to our DStv Compact and Extra customers at no extra cost during the first quarter of our new financial year.[/COLOR][/FONT][/QUOTE]

Just a note that this sentence doesn't mean that there will be an additional charge for these options after the first quarter of MC's new financial year.

1. It will start sometime in the first quarter of MC's new financial year (confirmed in the last sentence of the post), meaning in April, May or June.
2. There is no additional cost for this from MC, ever.
3. Data costs will apply when streaming content.

@MC - I'm told that this confused a lot of people elsewhere on social media.

amerrycan 2017-03-20 10:23

Thanks for this, MC :)

Revorushin 2017-04-10 18:01

Any timeframe for when this will happen as it is second quarter already?

MC Marietjie 2017-04-11 09:05

Only likely towards the end of April/early May - we will announce it here when we are ready to go live. Our focus is to ensure the service is stable and works properly for all our customers.

Remember our financial year has only started in the beginning of April, so our first quarter is April, May and June. So therefore when we say in the "first quarter of our new financial year" we mean anytime to end June.

amerrycan 2017-04-18 11:30

this is probably not the right thread for suggestions, but it would be great if the app will in future remember tv guide package selections, which constantly defaults to the premium package, even when a different one has been selected

I also hope more content from compact/extra channels will be added on catch up, as I have so far not seen any of the shows I watch on there, other than seasons of those shows that are only on premium channels

MC Marietjie 2017-04-19 10:22

Pls make sure that you log in when using the app, so that it will remember your package. It will only do so when we launch the service for Compact and Extra customers sometime in the near future.

sirius 2017-04-24 09:24

"These features will become available to our DStv Compact and Extra customers at no extra cost during the first quarter of our new financial year." Does this mean there will be a cost after the 1st quarter?

Optimist 2017-04-24 10:00

No, it's just sentence construction. There's never been any extra charge from MC for these kind of services.

MC Lindi 2017-04-24 12:36

[QUOTE=sirius;341596]"These features will become available to our DStv Compact and Extra customers at no extra cost during the first quarter of our new financial year." Does this mean there will be a cost after the 1st quarter?[/QUOTE]

Definitely no extra cost. "The services will be available during the first quarter and also these services are at no extra cost!"

I think a comma here and there could've prevented the confusion. ;)


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